SPEAKING

Enhanced Confidence and Communication Skills

Higher Level of Confidence:

The principle factor that prevents many intelligent, hardworking people from fully realizing their potential is not a lack of ability or effort. The limiting factor is self-confidence. With greater self-assurance, individuals have increased capacity to make firm, clear-cut decisions with less fear of making errors and become more interested in assuming additional responsibilities. They can better analyze situations and are more willing to tactfully present their ideas on controversial issues. As individuals develop a "take charge" attitude, they are more likely to perform with increased effectiveness in difficult situations.

Confident people are also more innovative in their approach to problems, more assertive in confronting poor performers, and delegate with greater ease.

Communication Skills:

Dale Carnegie® Training has developed some remarkably effective methods that enable people to express themselves with clarity, forcefulness, and the enthusiasm necessary to inspire others. This program enhances presentation techniques as participants develop greater comfort and poise when speaking to groups, learn how to effectively convey technical information, and provide demonstrations skillfully. Communications become more accurate with fewer misunderstandings. Presentations are more engaging and informative. Individuals learn to be better "salespeople" of themselves, their ideas, and the companies they represent.

Positive Attitude and Motivation Skills

More Positive Attitude:

Dale Carnegie® Training instills a positive attitude in participants. Further, individuals become comfortable demonstrating their genuine enthusiasm for ideas and are less susceptible to the negative comments of others. They also become familiar with ways of sustaining their excitement for long-term projects. Graduates demonstrate increased capacity to act as a catalyst and to convey their enthusiasm to others.

Motivational Skills:

Class members become increasingly insightful regarding why people behave as they do. With greater sensitivity and awareness, the result is often a warmer, more relaxed approach to people. The program provides a wide range of techniques to gain willing cooperation and to influence the behavior and attitudes of others without causing offense.

Graduates become more comfortable and adept at giving feedback and motivating people through positive reinforcement. The bottom line is that those who have been "drivers" become leaders; while others who are "too hesitant" become more assertive and begin to truly manage the human resources for which they are responsible.

Stress Management and Goal Setting

Stress Management:

To assist participants in handling their present challenges and to assume new responsibilities without undue tension or anxiety, a key component of the program is stress management. By putting into practice a number of sound worry control principles, class members learn how to put problems in perspective. Developing the ability to keep their business and personal lives separate also helps participants to improve job performance while establishing a greater peace of mind. Graduates also find that they have more resiliency for handling occasional set-backs. And when unfortunate circumstances do occur, tempers do not flare and motivation is not lost.

Goal Setting:

Establishing a groundwork for success begins the process of leading a more intentional life. Participants define the person that they want to become, both personally and professionally - and then establish a plan for realizing their vision. As a result, goal setting takes on a new meaning. Class members also examine their strengths and identify areas for improvement.

Creativity and Teamwork

More Creative Solutions:

Imagination and creativity are too often stifled by doubts, fear, and overly-critical behavior. As confidence levels are increased there is more "green light" thinking and a greater willingness to innovate. Participants develop the disposition to more readily accept and try new ideas. The result is that the people closest to problems are more likely to come up with solutions rather than wait for others to step in.

Team Work:

With greater skills in handling people and a more open-minded attitude, participants are better able to develop a spirit of "teamwork" among co-workers. They listen more profitably, are more apt to cushion points of contention, and are more successful in convincing others to trust them. The net effect is reduced friction and a greater willingness to cooperate and resolve differences of opinion by developing a win-win situation.

Class Size & Instructional Team

Class Composition and Size:

Class size is approximately 30 - 40 people. The men and women who participate in this program represent a wide range of ages, experiences, positions, industries, and organizations, resulting in an interesting and healthy mix of ideas and perspectives. In addition, a single organization will often sponsor several individuals into the same class, as the shared experience has been shown to be serve as a highly effective and efficient "team-building" exercise.

Instructional Team:

The instructional team consists of a minimum of one instructor and 5 - 6 graduate assistants. Instructors are full-time Carnegie careerists and individuals who hold professional positions, have a minimum of a baccalaureate degree, and have successfully completed the Dale Carnegie® Instructors Training Conference (this includes 120 hours of specialized training after completing a minimum of 100 hours of classroom experience as an assistant.) In addition, all instructors participate in an annual re-certification training program.