DALE CARNEGIE® TRAINING

HIGHER LEVEL OF CONFIDENCE
The principle factor that prevents many high potential people from maximizing their career opportunities is not a lack of ability. The limiting factor is self-confidence. With greater self-assurance, individuals have increased capacity to make firm, clear-cut decisions with less fear of making errors and are more interested in assuming additional responsibilities. They can analyze situations effectively and are more capable of presenting their ideas on controversial issues. The "take charge" attitude that develops means they are able to perform with added effectiveness in difficult situations.

Confident people are more innovative in their approach to problems, more assertive in confronting poor performers and delegate with greater ease.

COMMUNICATION SKILLS
Dale Carnegie Training has developed some remarkably effective methods that enable people to express themselves with clarity, forcefulness and the enthusiasm necessary to inspire others. The program enhances presentation techniques as class members develop comfort and poise in speaking to groups, learn how to effectively convey technical information and give demonstrations skillfully. Communications are more accurate with fewer misunderstandings; presentations more interesting and informative. Individuals become better "salespeople" of themselves, their ideas and their products.

MORE POSITIVE ATTITUDE
Dale Carnegie Training instills a positive attitude in class members. Individuals become comfortable demonstrating their enthusiasm for ideas and are less susceptible to the negative comments of others. They also become familiar with ways of sustaining their excitement for long-term projects. Graduates demonstrate increased capacity to act as a catalyst and convey their enthusiasm to others.

MOTIVATIONAL SKILLS
Class members become increasingly insightful regarding why people behave as they do. There is a greater sensitivity toward others and it results in a warmer, more relaxed climate in dealing with people. The program provides a wide range of techniques to gain willing cooperation from others and to influence attitudes without causing offense.

Graduates become more comfortable and adept at giving feedback and motivating people through positive reinforcement. The bottom line is that those who have been drivers, become leaders; others, become more assertive and start to truly manage the human resources for which they are responsible.

STRESS MANAGEMENT
To assist participants in handling their present challenges and assuming new responsibilities without undue tension or anxiety, a key component of the program is stress management. By putting into practice a number of sound worry control principles, class members learn how to keep problems in perspective. Developing the ability to keep business and personal life separate, results in improved job performance and peace of mind. People find they have greater resiliency in handling occasional set backs so that when they do occur, tempers do not flare or motivation is not lost.

GOAL SETTING
Establishing a groundwork for success begins the process of leading a more intentional life. Participants define the person that they want to become, both personally and professionally. As a result, goal setting takes on a new meaning. Classmembers examine their strengths and identify problem areas for improvements.

MORE CREATIVE SOLUTIONS
Imagination and creativity are too often stifled by doubts, fear and critical thinking. As confidence levels are increased, there is more "green light" thinking and a greater willingness to innovate. Participants develop a disposition to accept and try new ideas. The result is that the people closest to problems are more likely to come up with solutions.

TEAM WORK
With greater skills in handling people and a more open-minded attitude, class members are better able to develop a spirit of "teamwork" among co-workers. They listen more profitably, are more apt to cushion disagreeable points and are more successful in convincing others to have faith in them. The net effect is reduced friction and a greater willingness to cooperate and resolve differences of opinion by "workable" compromises.

CLASS COMPOSITION AND SIZE
Class size is approximately 40 people. The men and women who participate represent a wide range of positions, industries, and organizations so there is a healthy mix of ideas. Frequently, a company sponsors several individuals into the same course as it acts as a team-building device.

INSTRUCTIONAL TEAM
The instructional team consists of a minimum of one instructor and 3-5 graduate assistants. Instructors are full-time Carnegie careerists or individuals who hold professional positions, have a minimum of a baccalaureate degree, and have successfully completed the Dale Carnegie Instructors Training Conference (this includes 120 hours of specialized training after completing a minimum of 100 hours of classroom experience as an assistant.) Annually, they participate in a 12 hour "refresher" program to maintain instructor status.

INVESTMENT AND GUARANTEE
Total cost of the 12 week training program is $1495, which includes books and all supplies. If five or more employees from a single organization enroll at the same time, a discounted price of $1395 per participant will be charged. Upon completion of the entire course, if an individual or their sponsoring organization is not satisfied, the participant will be retrained, another person trained free of charge, or tuition reimbursed in full.

HIGH DEGREE OF APPLICATION
Class atmosphere is exciting and encouraging. Participants acquire meaningful, practical skills. Application in business and social circumstances is immediate and easy.

TAX DEDUCTABLE
The full cost is permitted as a personal income tax deduction by the Federal Government.

TRANSFER PRIVILEGE
If a class member moves or is transferred, the program may be completed at any Dale Carnegie facility without further charge.

PROGRAM FLEXIBILITY
If a class is missed, the person will be contacted and brought up to date. Missed sessions can be attended with another class at no additional charge.

ACCREDITATION
Attendance and satisfactory participation in a minimum of 10 sessions earn 4.2 validated CN-CEU's. This program is recognized by the

American Council on Education (ACE). Their catalogue recommends 3 lower baccalaureate credit hours in Oral Communication.

The program is composed of an Orientation plus twelve weekly sessions, 4 hours in length. There is one meeting per week, which begins at 6:00 p.m.

Ralph Nichols Group, which is the licensed sponsor of Dale Carnegie Training in southeast Michigan regularly holds classes in Ann Arbor, E. Lansing, Farmington Hills, Grand Rapids, Jackson, Kalamazoo, Livonia and Troy. Programs in other locations and on-site corporate classes can also be arranged.

For further information or to save a spot in class,
please contact Linda Meloche at 734.475.4334
E-Mail : meloche@dale-carnegie.com

"Your life will be no better than the plans you make and the action you take. You are the architect and builder of your own life, fortune, destiny." A.A. Milne

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